Welcome to echoridgemarket.com!
We are committed to providing you with high-quality beauty products, including beauty eggs, beauty mirrors, a full set of beauty brushes, highlighters, blushers and eyeshadow palettes. In order to ensure that your shopping experience is satisfactory and worry-free, we hereby formulate the following return and exchange terms to clarify our return and exchange policy and protect your legal rights.

1. Return Policy
   Return period: Within 7 days from the date you receive the product, if the product remains in its original state (unused, undamaged, unsealed in the original packaging or label), you have the right to apply for a free return.
   Return conditions:
   The product must be in new and unused condition.
   The original packaging, accessories, instructions and gifts (if any) of the product must be intact and complete.
   The returned product must be accompanied by a valid purchase receipt (such as order number, invoice, etc.).
   After submitting the return application, our customer service team will review your application within 24 hours and send the return address and return guide to your registered email address.
   You need to return the goods to the designated address according to the return guide and bear the return shipping costs (unless there is a quality problem with the goods).
   After we receive the returned goods and confirm that they are correct, we will process the refund for you within 7 working days, and the refund will be returned to your payment account by the original route.
   Notes:
   Some products may not support unconditional returns due to hygiene, safety and other reasons, such as personal care products such as lipstick and liquid foundation.
   If the return is caused by product quality problems, we will bear the return shipping costs and provide you with a full refund or exchange service.
2. Exchange policy
   Exchange period: Within 7 days from the date you receive the goods, if the goods have quality problems or are sent the wrong goods, you have the right to apply for an exchange.
   Exchange conditions:
   The goods must be kept in their original state, unused and undamaged.
   The original packaging, accessories, instructions and gifts (if any) of the goods must be intact and complete.
   The exchanged goods must be accompanied by a valid purchase certificate (such as order number, invoice, etc.). After submitting the exchange application, our customer service team will review your application within 24 hours and send the exchange address and exchange guide to your registered email address.
   You need to return the product to the designated address according to the exchange guide and bear the return shipping cost (if the exchange is caused by product quality problems, we will bear the return shipping cost).
   After we receive the exchanged product and confirm that it is correct, we will handle the exchange procedures for you within 7 working days and send the new product to your delivery address.
   Notes:
   The exchanged product will be replaced according to your original order information. If you need to replace it with other products or specifications, please communicate with us first to confirm.
   If the exchange cannot be processed due to out-of-stock products, we will provide you with a full refund service.
3. Other notes
   Return and exchange shipping costs: Unless there is a quality problem with the product, the return and exchange shipping costs must be borne by you.
   Refund method: The refund will be returned to your payment account by the original route. The refund amount will include the product amount and taxes (if any) you paid, but does not include the shipping cost you paid.
   Special products: Some special products (such as customized products, limited-time promotional products, etc.) may not support return and exchange services. Please read the product details and purchase instructions carefully before purchasing.